Refund policy

We hope you love what you ordered. Every First Resort piece is made to order, so here is how we look after you if something isn't right.

Free size exchange or alteration: within 30 days of delivery we will exchange the size or alter the piece for free.

Damaged or wrong item: tell us within 48 hours of delivery (a photo helps) and we will replace it or refund you in full, whichever you prefer.

Returns: because each piece is made to order, we don't take returns for a refund otherwise.

UK and EU customers: you also have your legal right to cancel within 14 days of delivery. Made-to-measure and customised pieces are excluded.

To start an exchange or alteration: WhatsApp or call +91 95990 01682, or email info@firstresort.in with your order number.